Business of Tech: Daily 10-Minute IT Services Insights
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Business of Tech: Daily 10-Minute IT Services Insights
In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis...
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AI Revolutionizes IT Management, California Regulates Chatbots, and Windows 10 Hits End of Life
AI is revolutionizing IT service management, significantly enhancing productivity and operational efficiency. A recent report indicates that AI has re...

Defending Against AI-Driven Email Threats: Insights from MSP Experts on Modern Security Challenges
The Business of Tech Lounge features a discussion on the evolving landscape of email security, focusing on the modern threats that organizations face...

AI's Memory Crisis: Hardware Costs Surge, Tech Hiring Booms, and Amazon Faces Inshittification
AI's increasing demand for memory and storage is leading to a significant pricing crisis in the hardware market, with projections indicating that this...

AI Cyberattacks Surge as Gartner Predicts 50% Security Budget Shift to Prevention by 2030
AI-powered cyberattacks are rapidly evolving, prompting a significant shift in cybersecurity strategies. According to a recent Gartner report, IT lead...

Kaseya’s AI claims , OpenAI’s trillion-dollar risk , The rise of AI infrastructure
Kaseya made headlines at DattoCon by announcing its shift to becoming an “AI-first” company, highlighted by its acquisition of INKY, a generative AI e...

OpenAI's AI Revolution: New Models, AMD Deal, and Deloitte's AI Accountability Crisis"
OpenAI has made significant strides in the AI landscape with a series of announcements that position it as a leading platform in the industry. The int...

AI Governance Spending Soars as Cloud Costs Rise; Huntress Partners with SureWeb in Channel Shift
Enterprises are significantly increasing their investments in AI governance as the risks associated with artificial intelligence become more apparent....

Datto Sues Slide: A Deep Dive into Trade Secrets and MSP Market Implications
Full transcript and links to extended interviews is at https://businessof.tech/podcast/datto-sues-slide-2025/
What happens when a founder...

AI-First Strategies: Transforming Businesses with Customized Solutions and Measurable Outcomes with Mal Vivek
Mal Vivek, founder and CEO of Zeb, discusses the rapid growth of her firm, which has become a leader in digital and AI transformation. Zeb has establi...

AI and Cloud Marketplaces: $430B Partner Opportunities by 2030 Amid Industry Shifts
Diving into the evolving landscape of the partner ecosystem, the discussion centers around three major forces shaping the industry by 2030. First, clo...

AI Browser War: Perplexity Goes Free, U.S. Cybersecurity Law Expires, Apple Eyes Intel Investment
Perplexity has made a significant move by dropping the price of its AI browser, Comet, from $200 a month to free, igniting what could be an AI browser...

Microsoft Faces Backlash Over Windows 10 Updates as AI Tools Reshape Business Strategies"
Small to medium-sized businesses (SMBs) are significantly increasing their technology budgets, focusing on strategic investments that support long-ter...

AI Sprawl, Workslop Risks, Translation Disruption, and Vendors Creeping into MSP Services
Artificial intelligence is reshaping the technology services landscape, with leading reports from IDC, Gartner, and new offerings from ServiceNow poin...

California's AI Law, Malicious MCP Server, Microsoft Marketplace Overhaul & VMware Migration
The episode starts with the passage of California's groundbreaking AI transparency law, marking the first legislation in the United States that mandat...

IT Services Near $3 Trillion Growth: AI, Cloud, and Legacy Systems Drive Change
The global IT services market is projected to grow significantly, reaching nearly $3 trillion by 2033, driven by the increasing adoption of cloud serv...

Aiceberg's Approach: Using Machine Learning to Protect Generative AI from Cyber Threats
Alexander Schlager, CEO of Aiceberg.ai, discusses the intersection of artificial intelligence (AI) and cybersecurity, emphasizing the importance of se...

AI Growth for MSPs Stalls as 95% of Projects Fail; Microsoft & Apple Face EU Regulatory Changes
Managed service providers (MSPs) are experiencing significant growth driven by interest in artificial intelligence (AI), with 92% reporting an uptick...

Navigating AI Governance: Trust, Accountability, and the Future of Responsible Tech
Art Kleiner, co-author of "The AI Dilemma" and Principal at Kleiner Powell International, discusses the complexities of AI governance, trust, and acco...

AI Transforms Tech Jobs, Productivity Losses Cost Billions, and Diversity in IT Leadership Stalls
Generative AI is significantly transforming technology jobs, particularly by automating repetitive tasks such as coding and data processing. A recent...

CMMC Audits Expose Export Violations; Congress Tests AI; Cybersecurity Faces New AI Threats
The Defense Department's Cybersecurity Maturity Model Certification (CMMC) effort has uncovered that many contractors are unaware of export control vi...

Americans Anxious About AI, NVIDIA's $100B Investment in OpenAI, and New MSP Automation Tool
Americans are increasingly anxious about artificial intelligence (AI), with a recent Pew Research Center study revealing that 50% of participants expr...

Fed Cuts Rates, AI Spending Soars to $1.5T, and NVIDIA Invests $5B in Intel for Custom Chip
NVIDIA has made a significant move by investing $5 billion in Intel, acquiring approximately 4% ownership of the company. This partnership aims to co-...

Mastering Brand Differentiation: Strategies for IT Services in a Crowded Market with Angelo Ponzi
Angelo Ponzi, a seasoned marketing strategist with over 30 years of experience, discusses the challenges of brand differentiation in the crowded manag...

AI Reshaping Tech: Corporate Overhauls, Cyber Resilience, and the Battle Over Software Support
AI-driven transformation is underway as over half of tech and media firms plan major organizational restructures to integrate artificial intelligence,...

Travis Springer on Building Client Relationships and Adapting MSP Strategies Post-COVID
Travis Springer, president of Sagiss, a managed services provider based in Dallas, shares insights into his leadership journey and the unique approach...

OpenAI's Developer Mode Launch, Microsoft Copilot Free Access, and AI Licensing Chaos
OpenAI has launched a beta version of Developer Mode for ChatGPT, which allows developers to utilize full read and write support for model context pro...

Microsoft’s Office Mandate vs. Remote Growth; AI Model Hacked, Pentagon Struggles with AI Trust
Microsoft has announced a new policy requiring employees to return to the office three days a week, citing internal data that suggests in-person colla...

Consulting Careers Decline as AI Takes Over: MSPs Must Adapt to Surging Demand for AI Skills
Small businesses and managed service providers (MSPs) are currently facing a significant labor squeeze, with many unfilled job openings despite a back...

Tara May on Building a $7M Tech Company with 90% Autistic Employees and a Culture of Kindness
Tara May, CEO of Aspiritech, leads a pioneering tech company where over 90% of the workforce consists of autistic adults. This unique model not only s...

Unlocking AI for MSPs: Practical Applications, Pricing Shifts, and Real-World Success Stories with Howard Cohen
Howard M. Cohen, a seasoned expert in the managed service provider (MSP) sector, discusses the current state and future potential of artificial intell...

OpenAI's $100B Restructuring, N-able's AI Standard, Kaseya's Leadership Shift, Adobe's AI Agents
OpenAI has announced a major restructuring plan that involves transferring an equity stake valued at over $100 billion to the non-profit organization...

Oracle's $144B Cloud Bet Amid AI Adoption Decline; Microsoft Partners with Anthropic for Office 365
Oracle Corporation has made headlines with its ambitious revenue projections, forecasting a dramatic increase in its cloud server rental business from...

Pentagon Mandates CMMC Compliance, AI-Powered Ransomware Emerges, and Apple's Security Upgrades
The Pentagon has officially mandated the Cybersecurity Maturity Model Certification (CMMC) for defense contracts, transitioning from a policy framewor...

OpenAI's $115B Cash Burn, Klarna's AI Support Fail, and Universities Warn Against AI Overreliance
OpenAI has projected a staggering $115 billion cash burn by 2029, raising significant concerns about the sustainability of the AI model market. Despit...

U.S. Job Market Stalls as AI Hiring Surges; Small Biz Marketing Confidence Plummets
The U.S. job market is experiencing a significant slowdown, with only 22,000 jobs added in August, marking the first net job loss since December 2020....

Transforming IT: How AI Integration is Revolutionizing Customer Service in Hotels and Beyond with Ephraim Ebstein
Ephraim Ebstein, founder and CEO of FIT Solutions, has successfully built two national IT companies and is now focused on transforming technology into...

Exploring AI's Impact on Cloud Adoption: Lessons, Risks, and Real-World Applications with Seth Robinson
Seth Robinson, Vice President of Industry Research at CompTIA, joins host Dave Sobel to discuss the intersection of cloud computing and artificial int...

Gen Z's Cybersecurity Failures, AI Ransomware Emerges, and Intel's Unusual Government Deal
Intel's recent agreement with the U.S. government includes a controversial clause that allows the federal government to acquire an additional 5% stake...

MSP Market Shrinks as Revenue Soars: AI Security Developments and Deepfake Law Updates
The managed services provider (MSP) market is experiencing a paradoxical trend where revenue is increasing while the number of providers is decreasing...

From AI Speech Changes to Taco Bell's Drive-Thru Woes: The State of AI and Google's Ruling
Artificial intelligence (AI) is rapidly transforming the business landscape, with channel partners adopting agentic AI at a faster rate than their cli...