The AI in Business Podcast
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The AI in Business Podcast
The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use...
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Accelerating Evidence to Action in Pharma with Practical AI Adoption - with Nabil Khan of Pfizer
Pharma organizations are generating more clinical and scientific evidence than ever, yet the path from that evidence to a confident strategic call has...
AI for Industrial Service Leaders Improving Diagnostics and Field Efficiency - with Scot Burdette of ABB
Industrial service teams are facing two compounding pressures at once: decades of hands-on expertise walking out the door through retirement, and the...
Risk and Cost Governance for AI Agents in Regulated Institutions - with Shahir Daya of Zafin
As AI agents move from pilots into live financial workflows, most institutions still can't answer a basic question: who authorized this action, and wh...
Turning Manual Manufacturing Variability into Data‑Driven Control – with Sebastian Dykas of Smith+Nephew
A persistent gap remains between what modern manufacturing technology makes possible and how day‑to‑day work is still executed, with paper workflows,...
Building the Infrastructure Behind AI-Enabled Field Service - with Deniz Mullis of Cytiva
Experienced field engineers are retiring or moving on faster than ever, and the troubleshooting knowledge they carry rarely makes it into a manual bef...
How to Reset Your IT Operations and Build for Intelligent Response - with Luke Rotta of Charles Schwab
The pace of modern IT operations is collapsing under the volume of alerts and the slow speed at which teams can contextualize data during active incid...
Driving Operational Impact in BFSI with Agentic AI - with Yoav Naveh of Reindeer AI
Financial institutions are pushing agentic AI past pilot mode and into document-heavy, regulated workflows like AML alerts and account closures, but m...
Agentic CRM for SMB Automation - with Sharif Karmally of Salesforce
CRM is shifting from a static repository to the core system that supplies the real‑time customer context required for dependable AI‑driven work. In...
AI Deployment at Retail Speed - with Larissa Schneider of Unframe
Most enterprise AI pilots don't stall because the underlying models fail — they stall once real production stakes, fragmented systems, and unclear own...
Models, Infrastructure, and Enterprise Readiness for Agentic AI - with Alex Tyrrell of Wolters Kluwer
Infrastructure readiness has become the real bottleneck for agentic AI in healthcare, as enterprises confront the shift from systems that generate con...
The Mobile Security Imperative for Regulated Industries - with Tom Tovar of Appdome
Mobile app attackers already operate at machine speed, but most enterprise cyber functions still rely on manual, human-paced patch cycles to keep up....
Preparing Enterprise Data for Safe AI Deployment - with Todd Vancil of Securiti AI
A surge in AI adoption is forcing enterprises to expose sensitive data to new systems and access paths, creating security risks that traditional perim...
AI Assistants and Preparedness Among Enterprises - with Chris Caldwell of Concentrix
Enterprises rushing agentic AI into production are running it through approval gates, batch windows, and audit systems built for human speed — and the...
How Enterprise Leaders Are Building Their Agentic AI Strategy - with Matt Renner of Google Cloud
Legacy enterprises are facing a decisive shift from stalled pilots and fragmented data toward agentic systems that reshape customer experience, operat...
How AI Is Transforming Governance and Workflow Automation in the Enterprise - with Tsavo Knott of Pieces
The rapid expansion of AI‑driven knowledge work is exposing a growing tension: teams are moving faster across more surface areas, but their context is...
Making Visual AI Standard Practice in Complex Manufacturing - with Brian Ton of Florida Crystals Corporation
Visual AI gets stuck not because the technology fails, but because enterprises cannot move it from controlled environments into the variability of dai...
AI, Evolution, and the Future of Human-Centered Farming and Manufacturing - with Kun He of Bayer
A growing reliance on data‑driven systems is creating tension for enterprise leaders between operational efficiency and the human judgment required fo...
Reengineering Work with Intelligent Agents - with Debanjan Saha of DataRobot
A growing share of enterprise work now depends on systems that can support both human and AI agents, exposing bottlenecks in coordination, governance,...
Inside the Shift to Agentic IT Ops - with Assaf Resnick of BigPanda
Enterprise IT teams are drowning in alert volume as cloud, microservices, and CI/CD pipelines outpace what human operators can process. In this episod...
Managing AI Agents at Scale Across BFSI Operations - with Yoav Naveh of Reindeer AI
As financial institutions move beyond AI experimentation, the primary bottleneck is no longer capability; it is governance. In this episode, Yoav Nave...
Why Data‑Driven Efforts Stall in Fragmented Environments - with Jason Loomis of Freshworks
Enterprise AI adoption is moving faster than security and governance frameworks can follow, forcing organizations to make difficult trade-offs betwee...
From Connected Agents to Collective Intelligence with Guillaume De Saint Marc of Outshift by Cisco
As enterprises move from single to multi-agent AI deployments, a coordination infrastructure problem is emerging that connectivity protocols alone can...
Building Compute Foundations for the Physical Economy - with Drew Henry of ARM
A widening gap between mature digital compute and the newly awakening physical world is forcing enterprises to rethink how they embed AI into logistic...
AI Copyright Risk in Financial Services and the Limits of Legacy Licensing - with Roanie Levy of CCC
A surge in AI adoption is creating a rights gap inside financial institutions, where everyday workflows now generate copyrighted reproductions at a sc...
How Financial Services Leaders Operationalize Safe AI - with Dr. Oscar A. Rodriguez of Citi
The rapid expansion of AI in financial services is creating a widening gap between enterprise ambition and the operational readiness required to deplo...
Closing the Decision Gap in Volatile Supply Chains - with & Prasad Mahajan of Optilogic and Dr. Gopalendu Pal of Target
Supply chains are moving from predictable planning cycles to a reality where volatility demands continuous redesign and faster decision‑making. In thi...
Why AI in Document-Heavy Workflows Fails Without the Right Foundation - with Sumedh Chaudhary of IBM
Enterprise AI initiatives consistently break down in document-heavy environments, not because the underlying models are inadequate, but because fragme...
AI-Empowered Customer Service, From Hype to Scalable Operations - with Shri Nandan of Comcast
Significant enterprise investment in AI-driven customer service is producing inconsistent outcomes — and the gap between deployment ambition and measu...
Unified Predictive Decision Making for Retail Growth - with Felix Hoffman of 7Learnings
Retailers managing pricing, marketing, and inventory through separate teams with separate data are losing margin not to market volatility, but to deci...
How Commerce Leaders Avoid Renewal Traps and Vendor Drag - with David Cost of Rainbow Apparel
Enterprise software costs are rising while vendor performance often isn't, and AI has fundamentally changed what enterprises can credibly threaten to...
Moving from Delayed Data to Event-Level Visibility - with Alex Curran of Aptitude Software
Finance teams are being asked to influence outcomes in real time while operating on architectures built for delayed, aggregated, and heavily reconcile...
Scaling Agentic AI in CX Without Losing the Customer - with Shri Nandan of Comcast
As enterprises move agentic AI from controlled pilots into production customer-facing workflows, the gaps in data continuity, governance, and human-ag...
How Vertical AI Achieves Defensible Accuracy - with Steve Hasker of Thomson Reuters
The rising use of general‑purpose models in regulated environments is creating a widening gap between what AI can generate and what fiduciary professi...
Fixing the Decision Speed Gap in Modern Supply Chains - with Joris Wijpkema of Optilogic
Supply chain organizations still struggle to respond to major disruptions because their core planning systems can't evaluate structural options or net...
How Enterprise Leaders Should Measure the ROI of AI - with Darko Todorovic of HTEC
Enterprise AI investments frequently succeed at the pilot stage and collapse at scale, not because the technology fails, but because the organizationa...
Modernizing Targeting to Close the Field Execution Gap - with Damion Nero of Daiichi Sankyo
Pharma commercial teams are generating more data than ever, but field intelligence is still arriving too late to change rep behavior before the engage...
How Unified Context Turns AI Into Real Enterprise Performance - with Ravi Marwaha of Arango
Enterprise AI agents fail consistently in production, not because of model limitations, but because they lack a live, temporally aware context layer g...
AI Models as a Commodity and Why Data Foundations Decide Who Wins - with Guillermo B. Vazquez of SAP
Enterprise leaders face a growing gap between rapid AI advancement and the fragmented data and processes that limit their ability to operationalize it...
From Overwhelm to Working AI in Pharma and Life Sciences - with Art Shectman of Elephant Ventures
Regulatory volatility, scientific‑grade context requirements, and entrenched legacy processes are creating a level of operational complexity in pharma...
How AI Is Reshaping the Way Enterprises Build Software - With Tim Sears of HTEC
Individual AI productivity gains are already here, but they are uneven, and they are not the main event. In this episode, Tim Sears, Chief AI Officer...