Matters: A podcast from Clio
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Matters: A podcast from Clio
In the practice of law, small changes can have a big impact. In ‘Matters’, each episode focuses on one discipline, learning, or lesson for law firms looking to break free of the status quo and transform the practice of law, for good. With actionable advice from practicing attorneys, law firm leaders...
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Lawyer-Centered vs. Client-Centered
So far this season, we've introduced the concept of client-centered legal practice, explored why lawyers tend to be so resistant to change, and looked...
What's Broken—and Why It Needs to Change
In this episode of Matters, we'll examine how the current legal system is broken, in which particular areas of legal service delivery the industry is...
A History of Risk-Aversion in Legal
No risk, no reward—in this second episode of season two of Matters, we're joined by three guests to take a high-level view of the legal profession—chi...
The Client-Centered Law Firm: Why Client-Centered?
In the first episode of our second season, our hosts speak with four experts—a practicing lawyer, a legal consultant and writer, a data scientist, and...
Coming Soon: Matters, Season Two
In season two of Matters, we'll explore what it means to truly be client-centered, how client-centered practices can improve access to justice, and ho...
Why the Latent Legal Market Matters
If you learned that the unmet legal needs of consumers amounted to a multi-billion opportunity, what would that mean for the legal industry?
Wh...
Why Privacy Matters
In this episode, Glenn Greenwald—the Pulitzer Prize-winning investigative journalist, constitutional lawyer, commentator, and best-selling author who...
Why Criminal Justice Reform Matters (Part 2)
How do we move past “an eye for an eye” in a way that benefits and honors communities and victims? And what role do physical spaces have to play in be...
Why Criminal Justice Reform Matters (Part 1)
Shaka Senghor, criminal justice reform advocate and 2019 Clio Cloud Conference keynote speaker, joins us for a candid discussion on his personal story...
Key Takeaways from our First 10 Episodes
If we wanted to create a podcast that held real value for legal professionals, what would that look like? Who would be our guests, what would we talk...
Why Tech Competence Matters
Technology is changing countless industries, shifting paradigms, and restructuring the way organizations operate. In legal, technology has ushered in...
Why Client Feedback Matters
Providing a positive client experience is essential to the success of your firm—but how do you know if you’re delivering a good client experience? How...
Why Having a Mission Matters
In this episode of Matters, we’re joined by John Kassel, Managing Partner of one of Vermont’s leading law firms, and Sam Glover, Founder of Lawyerist....
Why Robots Matter
When most people think of robots, they envision large metal contraptions that move about awkwardly. In recent years, the idea of robots has broadened...
Why Lawyer Wellness Matters
The term “lawyer wellness” may seem like a contradiction because lawyers are notoriously un-well. Most legal professionals know that the rigors of the...
Why Online Presence Matters
The way clients are seeking legal representation continues to evolve—in fact, in 2019, it’s estimated that the average consumer will require 6-8 digit...
Why Automation Matters
For years, businesses have been using automation to free their staff from repetitive tasks—and are reaping the benefits for their bottom lines. Now, w...
Why Client Acquisition Matters
Client interactions begin earlier than you think. Providing amazing client experiences from the start can lead to happier clients, positive reviews, a...
Why Data Literacy Matters
Data is everywhere, and the power of data analysis is coming to law firms too.
With advancements in data collection, data analysis, and busines...
Why the Client Experience Matters
Greg McLawsen of Sound Immigration and Joshua Kubicki of Bold Duck Studio shared their expertise on all things client-experience related with us—from...
Trailer: Introducing Matters, a podcast from Clio
Welcome to Matters, a podcast presented by Clio. In Matters, legal professionals and subject matter experts will take a monthly look at one topic, tac...